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What is an eStatement?
What do eStatements cost?
How do I get my eStatements?
When will my statement arrive?
Do I need anything special to view my eStatements?
Are all of my statements available as eStatements?
What is an eStatement?
An eStatement in an electronic copy of your account statement, available to you online, at any time, through Internet Branch. An eStatement looks identical to your paper statement and is stored online for 12-Months. eStatements help save the environment and save you the hassle of filing your bulky monthly statements.
What do eStatements cost?
eStatements are free for all members.
How do I get my eStatements?
View your eStatements securely by logging onto Internet Branch and clicking eStatements under the Accounts tab. Your eStatement will be available by the 6th of each month. Each eStatement will remain viewable for 12 months. You can also save a copy of your eStatement to your computer.
You will be emailed each month when your eStatement is ready. Please make sure your email address is current under the Self Service tab in Internet Branch.
When will my statement arrive?
Account statements cycle on the last day of the month.
Visa/Equity statements cycle on the 1st day of the month.
Monthly statements will be mailed by the 4th of the month.
Quarterly statements will be mailed by the 5th of the month.
eStatements should be available by the 6th of the month.
Do I need anything special to view my eStatements?
No. All you need to receive eStatements is to enroll in Internet Branch, enroll in eStatements and have Adobe Acrobat Reader. If you do not already have Acrobat Reader you can download it here for free.
Are all of my account statements available as eStatements?
Yes. Each monthly account statement you currently receive will be delivered as an eStatement.
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