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eNotice FAQs
What is an eNotice?
Are eNotices emailed to me?
How long will my eNotices be available?
Do I need special software to view eNotices?
What types of notices would I receive through this service?
Is there a fee to receive eNotices?
Can I cancel eNotices and begin receiving paper notices again?
eTax Forms FAQs
What is an eTax Form?
Are eTax Forms emailed to me?
How long will my eTax Forms be available?
Will my Social Security Number display on my eTax Form?
Do I need special software to view eTax Forms?
Is there a fee to receive eTax Forms?
Can I cancel eTax Forms and begin receiving paper tax forms again?
What is an eNotice?
An eNotice is an electronic copy of a paper mailed notice available through Internet Branch, our online banking system. When you sign up to receive eNotices, you will no longer receive paper notices in the mail. (Select notices will still come in the mail.)
Are eNotices emailed to me?
No, to protect your information, we do not email the notice to you. We will send you an email to notify you that a new eNotice is ready for you to view through Internet Branch. You must provide us your current email address in order to receive eNotice alerts. There will also be a link within Internet Branch notifying you that you have new eNotices to view.
How long will my eNotices be available?
Your eNotices will be available for up to 90 days.
Do I need special software to view eNotices?
You will need Adobe Acrobat Reader to view your eNotices. If you do not have this program you can download it for free at adobe.com.
What types of notices would I receive through this service?
eNotices include Insufficient Funds, Certificate Maturity, late payment notices and most other SDCCU® notices. Not all notices are currently available through eNotices and you may receive a paper notice in the mail occasionally.
Is there a fee to receive eNotices?
No, eNotices are provided free of charge for your convenience.
Can I cancel eNotices and begin receiving paper notices again?
You may cancel eNotices at any time by sending us a Secure Message through Internet Branch or by calling us at (877) 732-2848. Please allow 10 business days for your request to be completed.
What is an eTax Form?
An eTax Form is a legal copy of your SDCCU tax form.
Are eTax Forms emailed to me?
No, to protect your information we do not email your tax form to you. We will send you an email to notify you that your eTax Form is ready for you to view through Internet Branch. You must provide us your current email address in order to receive eTax Form alerts. There will also be a link within Internet Branch notifying you that you have new eTax Forms to view.
How long will my eTax Forms be available?
Your current year and prior year tax forms will remain available.
Will my Social Security Number display on my eTax Form?
Your Social Security Number will be shortened on your eTax Form for added security.
Do I need special software to view eTax Forms?
You will need Adobe Acrobat Reader to view your eTax Forms. If you do not have this program you can download it for free at adobe.com.
Is there a fee to receive eTax Forms?
No, eTax Forms are provided free of charge for your convenience.
Can I cancel eTax Forms and begin receiving paper tax forms again?
You may cancel eTax Forms at any time by sending us a Secure Message through Internet Branch or by calling us at (877) 732-2848. Please allow 10 business days for your request to be completed.
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